Terms & Conditions
Last updated: 25 Nov 2025
Welcome to Ready2Perform, operated by Sportsmen's Journey Ltd, a company registered in Hong Kong (“we”, “us”, “our”).
By accessing or using our website and services, you (“you”, “user”, “customer”) agree to these Terms & Conditions. Please read them carefully.
1. About Our Services
Ready2Perform provides:
Coaching services designed for tennis players
Online courses
Books (non-download digital access only)
Access to courses or materials is granted after successful payment. Users are not required to create an account; access is provided through a delivery method communicated at purchase (e.g., link or platform access).
2. Eligibility
You must be at least 18 years old—or have parental/guardian consent—to use our services.
By using this website, you confirm you are legally able to enter into binding agreements.
3. Payments
Payments for courses, coaching, or other services must be made in full at the time of purchase.
We use third-party payment processors; by purchasing, you agree to comply with their terms as well.
4. No Refund Policy
All sales are final.
We do not offer refunds for any reason, including but not limited to dissatisfaction with the service, change of mind, or inability to complete a course.
If you experience technical issues preventing access, please contact us and we will assist in restoring your access — but no refunds will be provided.
5. Access to Courses & Materials
Access is granted upon successful payment.
You may not share, resell, or transfer access to any other person.
Access may be revoked if misuse or policy violations occur.
We reserve the right to make updates or modifications to course content at any time.
6. Intellectual Property
All content found on Ready2Perform, including videos, text, graphics, exercises, frameworks, and branding, is the exclusive property of Sportsmen's Journey Ltd.
You agree not to:
Copy, reproduce, distribute, or modify any content
Share paid content with third parties
Use our materials for commercial purposes without written consent
7. Prohibited Uses
You agree not to use the website or services in ways that:
Violate any laws or regulations
Attempt to gain unauthorized access to systems or platforms
Harm or interfere with the website or other users
Involve data scraping, data mining, or automated access
8. Data Collection & Privacy
We collect certain data for analytics purposes, including through Meta (Facebook) tools such as Meta Pixel.
This may include:
Device and browsing information
Actions taken on the website
Interaction with ads
By using our site, you consent to the collection and use of data as described.
For more detail on how data is stored and used, please review our Privacy Policy (I can help you write one if needed).
9. Third-Party Links & Services
Our website may include links to third-party tools or platforms (e.g., course delivery platforms, payment processors).
We are not responsible for the content, policies, or practices of these third parties.
10. Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis.
We make no guarantees that:
The services will meet your expectations
Access will be uninterrupted or error-free
Results from coaching or courses are guaranteed
Sports performance outcomes depend on individual effort and circumstances.
11. Limitation of Liability
To the fullest extent permitted by Hong Kong law, Sportsmen's Journey Ltd shall not be liable for:
Loss of profits
Indirect or consequential damages
Any injury resulting from following training programs, exercises, or coaching advice
Your use of our services is at your own risk.
12. Changes to Terms
We may update these Terms from time to time.
By continuing to use the website after changes are published, you agree to the updated Terms.
13. Governing Law
These Terms are governed by the laws of Hong Kong SAR.
Any disputes will be subject to the exclusive jurisdiction of the courts of Hong Kong.
14. Contact Information
For questions or support, you can contact us at:
Sportsmen's Journey Ltd
Email: benoit@ready2perform.com
Address: 2301 Bayfield Bldg, 99 Hennessy Road,
Wan Chai
Hong Kong
✅ 1. Delivery Policy
Delivery Policy
Last updated: 25 Nov 2025
At Ready2Perform, operated by Sportsmen's Journey Ltd, all products and services are delivered digitally.
1. Delivery Method
Access to online courses and coaching materials is delivered digitally after successful payment.
You will receive access via:
A direct access link, or
An email containing instructions to access the course or coaching materials.
2. Delivery Time
Access is generally provided immediately after purchase.
In rare cases (e.g., payment processing delays, technical issues), delivery may take up to 24 hours.
If you do not receive access within this time, please contact us.
3. No Physical Delivery
We do not ship any physical products. All services and materials are delivered online only.
4. Delivery Issues
If you encounter any issues accessing your purchase, we will assist you in resolving the issue.
Please reach out to:
Email: benoit@ready2perform.com
Refund Policy
Last updated: 25 Nov 2025
All purchases made through Ready2Perform are final and non-refundable.
1. No Refunds
We do not offer refunds for:
Online courses
Coaching services
Books or digital access materials
Accidental or duplicate purchases
Change of mind
Dissatisfaction with content
This policy applies regardless of whether the course has been accessed or completed.
2. Technical Issues
If you experience technical problems that prevent access, we will work with you to restore access — but this does not qualify for a refund.
3. Chargebacks
Unauthorized chargebacks may result in termination of access to all purchased materials and may be disputed by us with the payment processor.
✅ 3. Cancellation Policy
Cancellation Policy
Last updated: 25 Nov 2025
1. Cancellation of Orders
Since access to services is granted immediately after purchase, you cannot cancel your order once payment is complete.
2. Cancellation of Coaching Sessions
If you offer coaching sessions with scheduling (optional section — remove if not applicable):
Coaching sessions may be rescheduled with 24 hours’ notice, depending on coach availability.
Missed sessions without notice cannot be rescheduled or refunded.
Once a coaching program is purchased, it cannot be cancelled or refunded.
3. Provider Cancellations
If we must cancel or reschedule a coaching session (if applicable), you will be contacted to arrange a new time.